Advocates reach out to people to discuss their role, the Code of Rights and to hear about what your organisation does.
You are welcome to contact us to get started!
Anyone can make a complaint about a health or disability service they have received. Advocates support people to communicate with their provider directly about the issues.
An advocate helps to clarify the issues and identify what would help address the concerns. Complaints can be sorted quickly and successfully either through verbal, written processes or a meeting.
When a person makes a complaint, they find it helpful to have:
It is an opportunity for both parties to find common ground.
It is helpful to know how the advocacy process works before it is needed.
Education sessions can be provided in person or online.
If you would like to speak to an advocate or arrange education for your group, please contact us.
