Making a complaint to the Advocacy Service

The Nationwide Health and Disability Advocacy Service is also known as the Advocacy Service

The Nationwide Health and Disability Advocacy Service is also known as the Advocacy Service



The Advocacy Service can support you to sort out problems with a health or disability service



The Advocacy
Service can support you to sort out problems with a health or disability service



We are a free service, we can




The Advocacy Service is a free service

An advocate can:



support you








  • support you



help you make your complaint







  • help you make your complaint



work with you to sort out your problem






  • work with you to sort out your problem



Advocates support people who use:


health services





  • health services



disability services





  • disability services



Our Advocacy Service is not a part of other health and disability services in New Zealand.  This means we work for you


Our Advocacy Service is not a part of other health and disability services in New Zealand.

 

This means your advocate works for you



We hope we can assist you to sort out your problem





We hope an advocate can assist you to sort out your problem



Please ask your advocate for more information if you need it



Please ask your advocate for more

information if you need it



Please tell your advocate if you need:  Easy Read




Please tell your advocate if you need:

  • Easy Read



Braille







  • Braille



New Zealand sign language, your information in any other way



  • New Zealand sign language

  

  • your information in any other way



Complaints about the Advocacy Service


If you are with unhappy with the service your advocate gives: make a complaint to your advocate


If you are with unhappy with the service your advocate gives:

 

make a complaint to your advocate

•	call the person who manages your advocate on:   0800 555 050



call the person who manages your advocate on:

 

0800 555 050



write an email to:  advocacy@advocacy.org.nz





write an email to:  advocacy@advocacy.org.nz